Help Center | Mamas & Papas Middle East

Contact our customer care team on +971 4 818 8400, or email customercare@mamasandpapas.ae . All our orders are delivered within 1-3 Days, depending on time of order. Please see our Shipping Policy for more information.

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I want to update my account
- Once signed in, you can access your account details by clicking on your name in the top right hand side of the page. Once you have accessed your 'account', you can go to 'account information' to update your details.
What is Amber?
- Amber is the Al Tayer Group loyalty programme. Amber members can earn points for their transactions and redeem them in over 100 brands. Our Amber members also receive exclusive offers, promotions and event invitations. To learn more about the Amber programme and become a member, go to www.myamber.ae
I want to log into my Amber account
- If you are not logged in go to 'sign in / register', and click through to 'Amber' and log in with your username and password. If you are logged in, go to my account, and click on 'My Amber' to login or log in to 'My Amber' at checkout
I can't log-in
- If you are a registered user, and forget your password, you can click on "forgot password" and you will receive an email with instructions on how to reset your password.
I have a question on data privacy
- Your privacy is very important to us, you can read all about our cookies and data privacy policy here.
I want to opt-In/out of communications
- You can manage your communication preference by going to "my account" and then "newsletter subscription".

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